No fiber for 3 days and no response

Vodacom recently took over evotel. Since then we just experinced issues. There is constant downtime and Vodacom NEVER respond to any service request logged.

The fibre went down on Thursday (14th of December) and since then no communication from Vodacom. Evotel the company they bought out made sure they fixed issues the same day. With Vodacom you can expect it to be fixed in 1 weeks time. Thats how much they care. The fibre is now down for 3 days and yet we are waiting to hear anything from them.

Unfortunately Vodacom is the only company to provide fibre in our complex, but as soon as we get more options I will move.

Just a big warning never sign up with Vodacom fiber. They never respond and they dont care about up time.

And if you get hold of a manager they are not helpfull at all. They just dont care. Stay away from them.