No fiber connection to business for 7 days

As a business owner, I would strongly recommend that you look elsewhere for an ISP to provide fiber to your business.

With loadshedding we lose internet connection multiple times per day for at least 15 minutes, even when our area's power is not being affected. We have complained about this multiple times, however, it seems Vodacom is too big to assist us or simply does not care about our issue.

We have also now had no fiber connection at our office for 7 days and Vodacom have made absolutely no progress whatsoever in fixing the issue. Every time you phone them you get absolutely nowhere.

It seems now our only option is to find a new ISP or operate our business without fiber.

The bar is often set low, but Vodacom's customer service is simply pathetic.