PC
Phuti C
1 reviews | Active since Nov 2019
10 Apr 2024, 07:07
No fiber connection since sunday and no update
I haven't had fiber connection since Sunday. I keep calling they telling me it's still within the SLA to be attended to. I'm so inconvenienced, I work from home. The call center lady was rude and said I must just wait. I haven't received an update till day.
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Vodacom's replyOfficial
10 Apr 2024, 07:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Apr 2024, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Phuti C's updateReviewer Update
10 Apr 2024, 09:00Open serve has arrived at my house finally thanks
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Phuti C's update10 Apr 2024, 09:00
Reviewer Update
Open serve has arrived at my house finally thanks