No feedbck

I purchsed 1GB data at R99 for my wife's number using the My Vodacomm App.

I received an error message on the app but my bank account was debited and my wife has never received the data.

I logged a call with vodacom customer care 3 days ago and they provided me with an email address to send through the details and proof that the amount was debited. I received an automated response from Vodacom with a reference number, however no one has called back to resolve the problem.