ZN
Zenande N

1 reviews | Active since Sept 2017

09 Oct 2017, 15:12

No feedback/follow up

I wrote a review on 2017/09/28 17:44:21 reporting that I was a victim of identity theft. Vodacom had been investigating since I reported the case in June. I have been waiting for Vodacom to contact me since I wrote a review on hello peter and have received nothing till this day. Vodacom is the worst service provider.

Zen

0
Replies (1)
Vodacom
Vodacom's reply09 Oct 2017, 15:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,