EP
Elise P

1 reviews | Active since Mar 2021

03 May 2021, 17:26

No feedback whatsoever.

I am still waiting for vodacom to get back to me. I was told by the hellopeter vodacom representative On Monday 27 April 2021 at 08:50 that he will look into this matter. Guess what he is still looking......... The promise Pomsa made that she would lower my contract fee if I upgrade 2 data bundles also dit not materialize. Hence I am paying for two contracts I do not want. I want them canceled immidiatly and be re inbursed because Pomsa down right lief to me an vodacom are *****ing my hard earned money. *******. That's what I call them. O and by the way the bull***** respons that a representative is going to call you. When????????????

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Replies (1)
Vodacom
Vodacom's reply04 May 2021, 06:33
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team