TC
TERSIA C

1 reviews | Active since Dec 2017

23 Mar 2021, 13:20

NO FEEDBACK VODACOM

WE PLACED A APPLICATION FOR FIBRE IN JANUARY 2021 SHAUN WAS THE CONTACT PERSON IN PARYS THEN WE WERE TOLD THERE IS 2 APPLICATION WITH MWEB WE SEND THE PROOF THROUGH THAT IT WAS CANCELLED BY MWEB WHY ARE WE BEEN TREATED THIS WAY? THIS IS WHAT WE HEAR EVERY WEEK I HAVE TO SEND EMAILS AND WHATSUP AND GET THE SAME ANSWER EVERY TIME IT IS ALSO IMPOSSIBLE AS I SELDOM GET FEEDBACK AL ANSWER WE GET I WILL PHONE STRAIGHT AWAY THIS IS NOT ACCEPTABLE SHAUN IS THE VODACOM SPOKESMAN IN PARYS ***

0
Replies (2)
Vodacom
Vodacom's reply23 Mar 2021, 14:22
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team
TC
TERSIA C's update24 Mar 2021, 10:08
Reviewer Update
we are canceling our order today it si impossible to wait for nearly 3 months