TM
Thulie M
1 reviews | Active since Aug 2019
08 Nov 2023, 19:01
No Feedback to date
I had app**** for uncapped Wi-Fi at the Secunda branch, my time driving there, e-mailing my bank statement and guess what NO FEEDBACK to date! Why? What happened to my personal details shared with consultant? Did she resign? Got dismissed? Died? Hence no feedback or I'm just ignored?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Nov 2023, 07:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Nov 2023, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team