TS
Theunie S

1 reviews | Active since Nov 2013

08 May 2017, 12:50

No Feedback, Terrible service, No effort to keep customers

<p>Hi Vodacom</p> <p>After my last comment, still no feedback, still no handset, still no feedback from ********** which still have a system issue since 18th of April, still no feedback from Vodacom online upgrades agent Shahista.</p> <p> </p> <p>Your service is poor.</p> <p>No effort to keep me a a customer from the cancellation department either.</p> <p> </p> <p>A very unhappy customer. </p>

0
Replies (1)
Vodacom
Vodacom's reply08 May 2017, 13:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team