No Feedback Since July Post - PATHETIC!

I posted on hellopeter and complained about my Vodacom account in July 2017. Yesterday an consultant phoned me and said that they can save me money, so I explained that Vodacom over charged me since Febr and has done nothing about it, even though I have posted on hellopeter.com. She said I must contact Vodacom again.

Can Vodacom please recall the telephone call where I upgraded to the 10 gig for R499? This will clarify what the consultant told me.

Please see previous hellopeter review to which i received no feedback since July. My last most with no reply is posted below the link. Its been 5 months with no response. PATHETIC!!!!!

https://www.hellopeter.com/vodacom/reviews/vodacom-overcharging-since-february-2 ********** 736

My last message with no reply was:

" Well, that was not what was requested to Vodacom and not what was explained by the Vodacom consultant. At that time a special was running for 10 gig at R299 and the consultant said i can move to that package at that price. So you are saying the consultant at the vodacom store was telling me a lie. In that case, surely the client of Vodacom should not be financially be worse off.

Can't say I am happy with Vodacoms response. Seems like Vodacom expect their clients to pay for Vodacoms mistakes which does not make sense. So how are Vodacom going to fix it?"

Please sort this out, or I am cancelling my contract!