1 reviews | Active since Apr 2014
No FEEDBACK/RESPONSE
Again I am lodging a complaint against Vodacom. On 30 May 2015, I received an email reporting that a consultant will contact me wrt my previous 3 complaint. Till today, I have not received any feedback from any consultant of Vodacom.<br> <br> This complaint is still concerning my father's cellphone and his contract. We have received numerous reference numbers, and don't get any response.<br> <br> This matter is outstanding going for almost a year now, and has gone so far that my father has stopped paying for his contract and will not pay until Vodacom accepts responsibility for their actions.<br> <br> The last Ref No was given to my father and it has been 3 weeks that they still have not phoned him back and now they have disconnected his phone from the Vodacom service. Ref No S3-80921-193C.<br> <br>
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
