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mojalefa M

1 reviews | Active since Jan 2018

17 Jan 2018, 17:41

no feedback regarding the delivery of #ShakeChallenge gifts

Hey vodacom, i was kind of seeking an enquiry on the prizes that my friend and myself won last week for theweek 8 period on twitter.its supposed to be takealot vouchers i understand but why does it take so long to send a simple email to us? Please contact us at ********** and ********** regarding our prizes. thank you for the opportunity anyway

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Replies (2)
Vodacom
Vodacom's reply18 Jan 2018, 06:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Jan 2018, 11:25
Official

Dear Mojalefa

Kindly be advised we have responded to you with feedback via SMS.

Have a pleasant day further!

Regards,

RJ