No feedback regarding my query

<p>I have been calling vodacom regarding my account. Whenever i go to pay at the store. I'm given a different amounts. When i get a voice prompts. I still get different amounts. When i called i was informed they logged a query and it was sent to the solutions department someone will call me. Instead i got an sms saying the query is resolved.</p> <p>How i do not know. Instead when i call I'm taken from pillar to post and being told of different amounts. I know through hellopeter that is the only way i will get assistane. I need tsomeone to call and explain what exactly is happening. </p> <p> </p>