No feedback regarding cellphone contract **********ly opened in my name!

Item: Vodacom
Rating: 1
Author: Andrea G

A cellphone contract was **********ly opened in my name. Despite completing the relevant documentation and emailing it through, a debit order went off my account again and I am yet to get feedback from the ***** Department.

Could someone please assist me, I am at my wits end!!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Mar 2021, 07:56

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Mar 2021, 07:56

Official