TH
Torsten H
1 reviews | Active since Oct 2010
11 Jul 2017, 16:03
No Feedback Re Query
<p>I have been waiting 6 months for a response from Vodacom SA as to when the Nougat (Android 7) update will be released for Samsung S6 Edge....they keep saying "We will ask our Procurement dept. and respond"....and they never do.</p> <p>Very Poor!</p>
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Jul 2017, 07:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Jul 2017, 07:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
TH
Torsten H's updateReviewer Update
17 Jul 2017, 11:49Five (5) days later and no response - This is precisely what I have been querying.
TH
Torsten H's update17 Jul 2017, 11:49
Reviewer Update
Five (5) days later and no response - This is precisely what I have been querying.
Vodacom's replyOfficial
21 Jul 2017, 07:12
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Jul 2017, 07:12
Official
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,