1 reviews | Active since Apr 2009
NO FEEDBACK !!! POOR SERVICE
This is my third review regarding the same thing. My phone went in for so-called repairs, and is still not right. I wrote a review explaining my situation. A lady (Kulsoem Hajwanie) phoned me and said the will speak to the Vodacentre staff and get back to me within a few minutes. I am still waiting and we are once again 24hours further. This is, as I have mentioned in all my reviews, simply not good enough. Vodacom does not care for the customer at all. Paying your contract for almost 10 years counts for nothing. As soon as people will learn (including myself) that Vodacom WILL SIMPLY NOT HELP you when you do have a problem, the better for everyone. Time to start the search for a new service provider. Shame on you, Vodacom!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear client,
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Best regards,
Dear client,
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Best regards,
