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Item: Vodacom
Rating: 1
Author: Antoinette Van der Berg

Please can a manager call us. After 30 years of being your client we want to cancel 9 lines and a fibre line. We are just not getting any replies on our problems. All of them was done by vodacom. Upgraded wrong line. Double charged on the fibre line.

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Vodacom's replyOfficial

13 Jan 2025, 14:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply13 Jan 2025, 14:10

Official