1 reviews | Active since Aug 2013
<p>After having reached the point where neither the call centre or the Vodacom shops were able to help me with my LTE Data Sim card query or even provide me with feedback regarding the matter, I posted a full desciption of the query on the Hellopeter site with the hope that Vodacom would finally resolve the matter.</p> <p>However, after having received confirmation from Vodacom that a consultant would look into my query and be in contact with me, I am yet to receive any feedback.</p> <p>It has been more than a week since I posted the review "New Contract - Data Sim Card and LTE Billing Error" and three weeks since I initially contacted the call centre to log a query.</p> <p> </p> <p>Please provide me with feedback.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
We apologise for the delay in this regard.
The Network Team confirmed that they have been in contact with you and they are attending to this issue.
Regards
Roderique Lategan
Best regards,
We apologise for the delay in this regard.
The Network Team confirmed that they have been in contact with you and they are attending to this issue.
Regards
Roderique Lategan
Best regards,
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