AB
Alida B
1 reviews | Active since Mar 2015
06 Jun 2017, 16:11
No Feedback or correction
<p>Vodacom promised a credit for overcharging my cellphone account, No credit seen, No debit last month and this month a HUGE incorrect debit again. After 6 months of quering and promises!!! i AM fedup!</p> <p>Sending emails, no response!!!</p>
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Jun 2017, 17:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Jun 2017, 17:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
AB
Alida B's updateReviewer Update
07 Jun 2017, 10:40Thanks for the reply. Please let them contact me on ********** 125
AB
Alida B's update07 Jun 2017, 10:40
Reviewer Update
Thanks for the reply. Please let them contact me on ********** 125