EN
Elizabeth N
1 reviews | Active since Jun 2022
08 Apr 2024, 10:40
No feedback or call back regarding contracts that I need to be cancelled
I called Vodacom to cancel two contracts, but unfortunately, they did not finalize my request or return my call. I am required to give a month's notice, but due to the lack of service from Vodacom, it is causing me financial strain.
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Vodacom's replyOfficial
08 Apr 2024, 11:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2024, 11:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team