1 reviews | Active since Mar 2017

17 Aug 2017, 09:47

No feedback on upgrade delivery

I upgraded my contract on tuesday 15 aug. Vodacom gave me a call confirming my delivery. But i havent recieved my tracking number for ram yet, ram says its not with them vodacom says it left their warehouse yesterday. Where is my package?????? Usually they deliver 1 day after the upgrade its now going for 2 days and no feedback????

0
Replies (2)
Vodacom
Vodacom's reply17 Aug 2017, 09:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Aug 2017, 11:02
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team