LvdV
Lorna van der Vyver
1 reviews | Active since Jul 2017
17 Jan 2022, 09:37
No feedback on service request for 7 days
I logged a service request on Monday10 January 2022 to check a router on site. ***-492127 I have until today 17 January 2022 not seen someone at my office to sort the problem. I cannot connect to the internet on my Fibre to home. This is having a very negative impact on my business. Need urgent action.
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Replies (2)
Vodacom's replyOfficial
17 Jan 2022, 10:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jan 2022, 10:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LvdV
Lorna van der Vyver's updateReviewer Update
18 Jan 2022, 09:38I have not yet had any feedback from Vodacom
LvdV
Lorna van der Vyver's update18 Jan 2022, 09:38
Reviewer Update
I have not yet had any feedback from Vodacom