No feedback on service request.

Very poor service. I have logged a service request on the 23rd of Feb. No feedback at all. Issue still not resolved. Installed fibre and since then the speed is very low and the wifi keeps dipping througout the day. On and off. Vodacom personnel tell you that they will phone you back to give feedback but that is where it stops. I am very disappointed. The service is pathethic but they don't hesitate to take your monthly premium.