No feedback on new contract application

On the 9th April went to Vodacom4U in centurion mall to apply for a new contract was assisted my mulayo and mbalentle who promised to contact me the next day being the 10th April. I have provided all documents they required, I didn't know applying for a new contract could be such a hustle wether to know if you being approved or not. And if this is the service am getting as a potential client am not happy with the service! I am currently a vodacom prepaid customer I just don't want to use other networks cause of my loyalty to Vodacom can someone who lives the Vodacom values please assist and teach sales consultants what great customer service is. My application ***