RS
Rita S

1 reviews | Active since Jan 2013

30 Sept 2020, 16:13

No feedback on ********** order - disgusted

I have logged a call with Vodacom business for a possible ********** order placed on our business account and no one is responding. I have sent 3 emails and and it's as though they havent been received. I find this lack of customer service appalling and we are seriously considering moving our business elsewhere. Disgusted.

0
Replies (1)
Vodacom
Vodacom's reply01 Oct 2020, 07:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team