No feedback on fibre installation
I am losing money and opportunities everyday ... I need internet and Vodacom has not delivered what they promised!!!!
They were so quick to sign me up for a fibre contract and I have yet to receive installation. I call in everyday asking what the delay is however I can get no answer.
I have escalated this Service Request SR180 ********** 78 several times and no feedback! I am at my wits end!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team