No Feedback on Contract Application
<p>I app**** for a cellphone contract on Thursday the 13th of July 2017, (Order number: 1- ********** ********** ) i then receive a call from call centre to take down all my details, i then receive an sms to say my profile and vetting has been approaved. I call again on Friday to hear the status of my application, i was told Vodacom hasnt contact my employer as yet. Still no communication, i again call Vodacom today Tuesday the 18th, only to be told my contract has been cancelled because i was approaved for something i didnt qualify for. How is this possible and why was this not communicated with me. I had to continously call Vodacom and to think that i currently use Vodacom just ****es me off</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Tshidi,
I tried calling you and cannot reach you.
Your matter is being addressed.
Regards,
Cass
Best regards,
Dear Tshidi,
I tried calling you and cannot reach you.
Your matter is being addressed.
Regards,
Cass
Best regards,
