No feedback of ***** case o n cellnr at Vodacom

I Reported a possible ***** situation on my data card on 21 January 2015 They logged the complaint and said they will get back to me . I enquired every second week for 5 months and in July 2015 they said that the review was send from the ***** department to the finance dept. for my payback on the case that was established as ***** - a second sim card was issued for the data card by one of the employees at Tzaneng Mall in Limpopo. After that I contacted them but without any feedback Every time I waited in a line at the Customer Care shop in Menlyn only to hear that they are still waiting for finance. On 12 November I went to see Tebogo Mabele at Customer Care in Menlyn and he promised to come back within 2 weeks. Nothing happened and I mailed him again on 4 December 2015 to hear what is going on. He did not reply and I send him a mail again on 9 February 2016 but I am sure that I will hear nothing from him or Vodacom because they are useless and hope that I will forget about the whole situation They owe me more that R10 000.00 on the misuse of my data card.