1 reviews | Active since Feb 2018
No Feedback November 2017???
i took out a vodacom UPGRADE via telecon through Elite Mobile
Ref:V2P **********
i was not happy with the choice and asked Elite mobile to please collect , they told me its too late and i must take it to Vodaworld Midrand- which i did
i was told once the device was collected i would be able to select a BETTER UPGRADE after numerous emails i still do not have a new upgrade
Good Day Please be advised the devices it hasn't been collected but I have sent the collection request to people who are supposed to come collect the device, we do apologies for the inconvenience. Kind Regards Mulalo Motau TechCare Consultant Vodacom World Midrand Lync number: ********** 178 e-mail: **********
________________________________________ From: Lauren Hart ********** Sent: Wednesday, December 20, 2017 12:18 PM To: Motau, Mulalo, Vodacom South Africa (External) Subject: RE: Lauren hart Hello ... Ref:V2P **********
Thanks so much Lauren hart ********** 140086
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Lauren Hart,
I do apologise for the delay in response.
I've responded to you via email with feedback.
Thank you for your patience.
Regards,
UW
Dear Lauren Hart,
I do apologise for the delay in response.
I've responded to you via email with feedback.
Thank you for your patience.
Regards,
UW