No feedback nothing, zero phone call

It is pathetic No one contacted me as they promised ***. This my second complaint and feedback is still not yet provided . I am going to escalate to their CEO if i don't get response from this one . I will not rest until this is resolved . You cant force someone to take a product with you and not adhere to the terms and conditions read out to me. Initially i didnt want anything your call centre agent forced it on me and I eventually agreed because i was told the debit order amount will remain the same It is unacceptable and i will expect feedback on this one .