No feedback No satisfaction

In February, I paid an account that was in arrears due to lack of commitment from Vodacom. The amount that was paid had covered the month of March aswell. I was told that an activation fee needed to be paid aswell as documentation which belonged to my mom. All was done on 11 Feb 2016 with Kim at Kenilworth Centre Vodacom. I was told to wait 7-14 working days for the new sim to be active. In March I got an email from the attorneys to say the account was in arrears. I personally contacted them and sent them proof of purchase. They told me to wait 24 hours for activation. STILL NOTHING HAPPENED. I went to the blue route centre and they told me to call head office or to drive to canal walk. WHY SHOULD I BEING DOING ALL THAT WHEN IT WAS PROMISED THE SITUATION WOULD INITIALLY BE RESOLVED IN FEB. I decided after March bill came to vsiti the Kenilworth Centre store again to check, yet they told me nothing was active and that the account had been deleted. We asked to speak to the manager Constintine who said he will call the accounts department and get back to us. And nothing done after a week. Almost 2 months have passed and STILL NOTHING DONE. Vodacom really sucks.