No Feedback/No response/bad attitude

I am sad to say that i am complaining about a query from last year. It is way overdue. I thought by this time the query would have been long resolved. But i received no communication or feedback from Vodacom.<br> <br> I had two complains that i complained about on two different occasions and non of them were resolved or even investigated further. I am now not so clear on the dates anymore. But if you can go to your records, you will see that i have complained and no one has gotten back to me.<br> <br> Because I'm no longer on contract, its like I'm not a valued client anymore. I have been treated so badly. Honestly if this does not get resolved i will have to change my network that i love and enjoy. But when i feel worthless and UN-helped, there is no point of me staying.<br> <br> I really hope this issue gets dealt with with immediate effect.<br> <br> Queries that you should investigate that i previously complained about:<br> 1. My Airtime being finished without a trace<br> 2. Data bundles being depicted<br> 3. Free minutes being depicted before i even used them.<br> <br> Thank You