1 reviews | Active since Feb 2015
No feedback no refund
<p>I was dur a refund within 7 working days. It's been 14 working days and no refund. Emailed the team leader Zama twice. No feedback or call back. Logged a complaint on Hello Peter on Monday. I still did not get a call back. </p> <p>I have a second contract with Vodacom, so I'm sure they want they customers to leave. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
Kindly be advised that your refund was processed on 18 May and should reflect in your bank account within the next 48 hours.
Apologies for the delay.
Regards,
RM
Best regards,
Good day,
Kindly be advised that your refund was processed on 18 May and should reflect in your bank account within the next 48 hours.
Apologies for the delay.
Regards,
RM
Best regards,