No feedback, no network, I am tired shame

Where do I even begin with the so called 'best 5G network' yet I do n out even have access to 3G???

Since 7 APRIL 2025 have had no network and followed up for over 2 weeks and on the 3rd week was told there is actually a fault with the Geranium Street tower, why must I call to get such info - why is Vodacom not being proactive???

I cannot make/receive calls, send/receive texts or connect to work from home. I have to drive out to get network and I am currently at the nearest McDonald's to send this review.

The worst is sending messages via X n being asked the same questions over n over, yet cell no/case ref was provided??? I am being billed for data I cannot even use, at this rate wondering whether pay as you use would be better or just cancel the whole contract as being with Vodacom for over 20yrs is now a nightmare.

When will the issue be resolved????