1 reviews | Active since Sept 2018
No Feedback, no information received.
I Phoned in to the contact center 3 weeks ago in order to get information about my devices as I was in an armed ******* where the insurance company requires a serial number for my laptop and a IMEI number for my iPhone. No feedback has been given, and this is slowing my claim down. I have three contracts. I need the laptop serial number (not the tablet) for the data contract (071 number) and the iPhone IMEI number for the 079 number Please.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, your query has now been Resolved.
Regards
Consumer Website Team
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, your query has now been Resolved.
Regards
Consumer Website Team
Best regards,