1 reviews | Active since Jun 2012
NO feedback. NO callback. NO email. NO sms. NOTHING, N O T H I N G !!!!!!!!!!!!!
<p>In December Vodacom sent me a sms that my data was used up AND That I could buy more data by replying to the specific sms. I did exactly that ... N O T H I N G happened.</p> <p>Later in December i got another sms stating my data is used up and that I could buy more data by responding to the sms. AGAIN I responded requesting to buy data. And AGAIN N O T H I N G happened.</p> <p>Eventually I received my statement and saw that my requests to buy data was ignored. I went online to try and get contact details - N O T H I N G is supp****. An option is given that vodacom would phone back. I chose this option and N O T H I N G happened.</p> <p>So this is very easy ... when the debit order comes through - N O T H I N G will happen. I have instructed my bank to ignore any and all requests for money until vodacom contacts me and set everything right as it ought to have happened.</p> <p>Regards, David Viljoen 08two 896 8two38</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
