No Feedback! No Answers! Theft!

Once again you have closed my previous query without me receiving any feedback!<br> <br> When I upgraded to the RED ADVANTAGE package, I was promised - as was advertised - that I would receive premium service. Vodacom definitely does not live up to the promise. The CPA expressly condemns the way Vodacom has treated me. I will seek retribution. I will not let this go. I will go to the press, I will turn to social media, and I will ensure that everybody knows with what absolute distain Vodacom treats even their premium customers. You have now cost me thousands of rands and countless hours. Just have a look at my call history and see how much time I spend trying to get things resolved with YOUR call center, due to lack of feedback from whom so ever is responsible for my queries. See how much data I had to pay for on \out of bundle"rates because I was blocked from buying bundles!<br> <br> There is an expectation of service"