MS
Maletsatsi S
1 reviews | Active since Oct 2012
22 Sept 2020, 14:35
NO FEEDBACK, INSURED INCORRECTLY, REFUSING TO SEND ME THE CALL RECORDING
In reference to complaint logged on 16 Sep 2020, 13:45, I still have not been assisted and I have just received a message that my phone will be returned. I will then take this matter up with ICASA.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Sept 2020, 07:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Sept 2020, 07:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Maletsatsi S's updateReviewer Update
23 Sept 2020, 12:58Seems like this is a an auto response as my last complaint the only response I got was this.
It is absolutely ridiculous, you clearly no longer take your clients serious!!!!
It is absolutely ridiculous, you clearly no longer take your clients serious!!!!
MS
Maletsatsi S's update23 Sept 2020, 12:58
Reviewer Update
Seems like this is a an auto response as my last complaint the only response I got was this.
It is absolutely ridiculous, you clearly no longer take your clients serious!!!!
It is absolutely ridiculous, you clearly no longer take your clients serious!!!!