No feedback - incorrect Billing

G Posthumus, ***<br> Upgraded to Smart M contract which has 120 min's, 300 SMS's and 300 MB data. They are billing for sms's and calls to any numbers called which are not Vodacom numbers and this is incorrect. We require a refund on the account as a matter of urgency. A complaint was logged on the Vodacom Website and we received no response. Numerous visits to the local Vodacom outlet was fruitless. Countless hours spent on the Customer Care line to try and resolve and nobody seems to be capable enough to rectify this mistake. <br> <br>