NO FEEDBACK GIVEN AGAIN
TILL DATE SINCE LAST REPLY LAST WEEK OF VODACOM I HAVE NOT RECEIVED A REPLY FROM VODACOM I AM SO GATVOL OF THIS STINKING ATTITUDE. MY ACCOUNT PREVIOUSLY FEE MONTHS BACK NOW AGAIN ISSUE WITH MY ACCOUNT THEY GIVE ME SH** . THEY QUICK TO ASK FOR MONEY BUT WHEN COMES TO CUSTOMER SERVICE THEY SUCK VODACOM MUST CANCEL BOTH MY ACCOUNTS ON THEIR OWN COST BECAUSE THEY NEVER REPLY BACK TO A CUSTOMER ON TIME. HAVE TO KEEP ADDING THEM TO HELLO PETER. ALSO GET INSURANCE ADDED TO MY ACCOUNT THAT I NEVER ASKED FOR BUT YES VODACOM SUCKS BIG TIME... I WILL ADD U GUYS DAILY TO HELLO PETER BECAUSE THATS HOW MY ACCOUNT PREVIOUSLY GOT SORTED
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Vodacom's replyOfficial
20 Dec 2017, 10:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Dec 2017, 10:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,