No Feedback Frustration!

On the 23rd and 24th of December 2015, money was **********ly withdrawn from my Vodacom Mpesa Account, it is now over 2 months, the only feedback i get from Vodacom Mpesa Administration is that my case is with Vodacom AML and that i can not personally contact them, this is written in a company policy that can not be named, i need to wait for AML to contact me, for just a feedback on the progress of the investigation or whatever it is that they are doing, i feel i have waited enough. Its not their money that is missing, its my money, hence they are reluctant to contact me to give an update about the progress or even better, tell me when i will get my money back.