No feedback from Vodascom

<p>Check out this array of emails Vodacom with your call centre</p> <p>NO response</p> <p>can i please have a response!</p> <p><br />From: J...........on,M..........<br />Sent: 25 May 2016 08:24 AM<br />To: 'Vodacom Life Complaints'<br />Subject: does anyone work at Vodacom??? Does anyone respond???<br /> <br />Dear Vodacom<br />I get no reply to any emails – please can someone attend to this or can someone phone me<br />***<br /> <br /> <br />From: J..........,M..........<br />Sent: 24 May 2016 11:16 AM<br />To: 'Vodacom Life Complaints'<br />Subject: HELLOOOOOOOO does anyone work at Vodacom??? Does anyone respond???<br /> <br />I keep getting this message – PLEASE CAN SOMEONE HELP???????<br /> <br />Dear Sir/Madam;<br />Your Bulk VAS batch, number: 563262 has failed processing. Please login for further details.</p> <p>Regards,</p> <p>The Corporate Solution Team<br /> <br />From: J..........,M..........<br />Sent: 24 May 2016 08:12 AM<br />To: 'Vodacom Life Complaints'<br />Subject: are complaints ever attended to?<br /> <br /> <br /> <br />From: J..........,M.........<br />Sent: 23 May 2016 03:28 PM<br />To: 'Vodacom Life Complaints'<br />Subject: RE: E-Billing VAS Ref Number 562259 has been processed<br /> <br />This was my original message and each time I get an automated reply then I get these saying something was been processed and then unprocessed so no idea what is going on and no reply from anyone. Was going to send all to Hello Peter as no assistance from Vodacom<br />One of the Vodacom messages say log in – I asked where to Log in and no response<br />This service is shocking<br /> <br />From: J..........,M.........<br />Sent: 20 May 2016 10:14 AM<br />To: '***'<br />Subject: complaints<br /> <br />I received an sms stating VODACOM info J Your eBill statement for *** was not delivered to *** this month. Please SMS an alternate email address to 3118<br /> <br />I sms 31118 with my home email address ***<br /> <br />I received an sms back stating Thank you for opting in for the Starter Pack Promotion. This promotion ended on 31 May 2013. Visit www.vodacom.mobi/starterpack for T & Cs<br /> <br />I DID not opt for a starter pack and all I did was reply to SNMS from Vodacom<br />I DO NOT WANT A START PACK<br />I phone the Vodacom help line and a very good and efficient lady tried to assist me and she could not see if anything was added<br />I cannot afford any starter packs<br />I do not want any starter packs<br />Please can someone tell me if I am going to be charged for anything and who I can contact – or do I cancel my Vodacom account<br />I cannot afford ANY extra charges<br /> <br />Yours sincerely<br /> J..........,M.........</p> <p><br /> <br />From: Vodacom Life Complaints [mailto:***] <br />Sent: 23 May 2016 03:20 PM<br />To: J..........,M.........<br />Subject: RE: E-Billing VAS Ref Number 562259 has been processed<br /> <br />Dear Miss/Mrs J.........<br /> <br />Please be so kind as to provide all your contact information so that I may request that the customer service department of Vodacom to make immediate contact with you.<br /> <br />Regards<br />Lesley<br /> <br />From: J..........,M......... [mailto: J..........,M.........] <br />Sent: 23 May 2016 10:35 AM<br />To: Vodacom Life Complaints<br />Subject: RE: E-Billing VAS Ref Number 562259 has been processed<br /> <br />I have had no feed back re this complaint????<br />Is this standard procedure?????<br /> <br />From: Vodacom Life Complaints [mailto:***] <br />Sent: 20 May 2016 01:24 PM<br />To: ***<br />Cc: J..........,M.........<br />Subject: FW: E-Billing VAS Ref Number 562259 has been processed<br /> <br /> <br />For the Attention of Vodacom<br />Kindly refer to the below mentioned email complaint<br />[ The customer's email has been escalated to the incorrect division, this division focuses primarily on Life Investments ]<br />Regards<br />Lesley Brandt<br />Vodacom Life Assurance<br /> <br />From: J..........,M......... <br />Sent: 20 May 2016 12:57 PM<br />To: Vodacom Life Complaints<br />Subject: FW: E-Billing VAS Ref Number 562259 has been processed<br /> <br /> <br />Dear Vodacom<br />What does this mean? Where would you like me to log into?<br />Thank you<br /> <br /> <br />From: Vodacom SA [mailto:***] <br />Sent: 20 May 2016 10:38 AM<br />To: J..........,M.........<br />Subject: E-Billing VAS Ref Number 562259 has been processed<br /> <br />Dear Sir/Madam;</p> <p>Your Bulk VAS batch, number: 562259 has failed processing. Please login for further details.</p> <p>Regards,</p> <p>The Corporate Solution Team</p> <p> </p> <p>NB. This is an automatically generated email, please do not reply.</p>