pM
precious M
1 reviews | Active since Oct 2012
12 Jul 2022, 21:25
No feedback from vodacom
Reported an issue more than a week ago and vodacom contacted me telling me that it was a system error they will fix it, it is more than a week now with no word from them and today they sent me an invoice with their error.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
13 Jul 2022, 08:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jul 2022, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
pM
precious M's updateReviewer Update
14 Jul 2022, 21:45Vodacom, I am still waiting for response.
pM
precious M's update14 Jul 2022, 21:45
Reviewer Update
Vodacom, I am still waiting for response.
pM
precious M's updateReviewer Update
25 Jul 2022, 08:21Dear Vodacom,
Your consultant contacted me almost a week ago and promised to resolve my issue and speak to her manager about the reversal up to now nothing has been done with the migration and no communication from your consultant as promised.
Please note that contacting me without clearing your mess is not what I am looking for here, please take action, I am getting annoyed by this constant contact with empty promises. I want this resolved and to move on with my life.
Your consultant contacted me almost a week ago and promised to resolve my issue and speak to her manager about the reversal up to now nothing has been done with the migration and no communication from your consultant as promised.
Please note that contacting me without clearing your mess is not what I am looking for here, please take action, I am getting annoyed by this constant contact with empty promises. I want this resolved and to move on with my life.
pM
precious M's update25 Jul 2022, 08:21
Reviewer Update
Dear Vodacom,
Your consultant contacted me almost a week ago and promised to resolve my issue and speak to her manager about the reversal up to now nothing has been done with the migration and no communication from your consultant as promised.
Please note that contacting me without clearing your mess is not what I am looking for here, please take action, I am getting annoyed by this constant contact with empty promises. I want this resolved and to move on with my life.
Your consultant contacted me almost a week ago and promised to resolve my issue and speak to her manager about the reversal up to now nothing has been done with the migration and no communication from your consultant as promised.
Please note that contacting me without clearing your mess is not what I am looking for here, please take action, I am getting annoyed by this constant contact with empty promises. I want this resolved and to move on with my life.
pM
precious M's updateReviewer Update
02 Aug 2022, 07:43Dear Vodacom,
I have been waiting for your consultant Zaithoon for more than a week now, to come back with feedback as she promised regarding the ridiculous bill of R7222 which was caused by your mess and you went on to take money from my account. Please take note that I don't work to pay for your mistakes, I work for my family, can you please get this sorted ASAP.
I have been waiting for your consultant Zaithoon for more than a week now, to come back with feedback as she promised regarding the ridiculous bill of R7222 which was caused by your mess and you went on to take money from my account. Please take note that I don't work to pay for your mistakes, I work for my family, can you please get this sorted ASAP.
pM
precious M's update02 Aug 2022, 07:43
Reviewer Update
Dear Vodacom,
I have been waiting for your consultant Zaithoon for more than a week now, to come back with feedback as she promised regarding the ridiculous bill of R7222 which was caused by your mess and you went on to take money from my account. Please take note that I don't work to pay for your mistakes, I work for my family, can you please get this sorted ASAP.
I have been waiting for your consultant Zaithoon for more than a week now, to come back with feedback as she promised regarding the ridiculous bill of R7222 which was caused by your mess and you went on to take money from my account. Please take note that I don't work to pay for your mistakes, I work for my family, can you please get this sorted ASAP.