1 reviews | Active since Jun 2017

13 Oct 2017, 09:27

No feedback from their ***** department

Someone opened a ********** account in my name, I sent through all the documents to Vodacom *****Disputevodacom.co.za & Hammond Pole lawyers. I'm not receiving any feedback from Vodacom just constant SMS from their lawyers threatening with legal action. Instead of them checking the staff who approved a ********** information they keep on harnessing me.

0
Replies (1)
Vodacom
Vodacom's reply13 Oct 2017, 10:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team