1 reviews | Active since Dec 2014
NO FEEDBACK FROM A SALES PERSON WITH BAD ATTITUDE
ABOUT TWO WEEKS AGO, I WENT TO THE VODACOM NEXT TO MUSICA TO INQUIRE ABOUT A PHONE - INQUIRE MEANING GET PRICING, SHE THEN CONTINUED TO SIT ME DOWN AND WOULDN'T GIVE ME THE PRICE UNTIL I HAD TO FILL OUT A CREDIT APPLICATION - I TOLD HER AGAIN, I DON'T WANT TO FILL OUT THE CREDIT APPLICATION, I JUST WANT TO SEE THE PRICE OF THE PHONE, SHE IGNORED ME AND TOLD ME AFTER I HAD TO SIT THERE FOR HALF AN HOUR THAT SHE WOULD GET BACK TO ME IN THE THE NEXT WEEK (WHICH HAS NOW PASSED AND I HAVE STILL NOT HEARD ANYTHING)... I KEPT ASKING HER QUESTIONS, AND SHE WOULD MUMBLE THINGS AND NOT EVEN SMILE! WHY SHOULD I SIGN A CONTRACT WITH A SALES PERSON AND LET THEM EARN THE COMMISSION IF THEY TREAT NEW CUSTOMERS LIKE THAT??? I USED TO BE A VODACOM CUSTOMER FOR YEARS AND WOULD HAVE LOVED TO GO BACK TO THEM, BUT IF A NEW SALES MUST BE SO PAINFUL TO THEM, JUST IMAGINE HOW THINGS WILL WORK OUT IF I HAD TO GO TO THEM WITH A QUERY. I WORK IN A SALES INDUSTRY MYSELF, AND I THINK IT IS VERY DISGUSTING THAT CUSTOMERS GET TREATED THIS WAY. IF I DON'T GET FEEDBACK FROM A MANAGER SOON, I'LL RATHER STAY WHERE I AM.
