AL
Adam L

1 reviews | Active since May 2018

18 May 2018, 08:15

No Feedback for 3 weeks straight

I upgraded and took n laptop on Contract, 4 days after I received the laptop the screen just went black. I took the Laptop back and they said they would let me know whats happening....not a word heard. a Week went by without any news, so I went there to find out and they said they will contact me, another week went by went back there they use the excuse they lost my number( how on earth? it is on the system!!!) nonetheless it is 3 weeks now, no news and no laptop nice Vodacom Waterfall mall Rustenburg

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Replies (2)
Vodacom
Vodacom's reply18 May 2018, 10:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 May 2018, 13:53
Official

Hi Adam

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

RJ