No feedback for 2 months.
<p>So no updates for almost 2 months on the cellphone we sent in. So please dont call to ask why the debit order did not go through. Go check at the previous complaint i laid on hello peter. Go call the manager at Wonderpark Vodacom and ask him how much i called to ask where the cellphone is. with excuses left and right. You guys are terrible at doing business with. I would also like a refund on the amount we paid for the time the cellphone was not used. You give no updates regarding the repair also. I have been left in the dark by vodacom. I do not not recommend them. Shame man taking almost 2 months to find out whats wrong with a cellphone. USELESS!!</p> <p> </p> <p>job nr: ********** </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
