1 reviews | Active since Nov 2016

08 Dec 2016, 09:30

No feedback for 2 months.

<p>So no updates for almost 2 months on the cellphone we sent in. So please dont call to ask why the debit order did not go through. Go check at the previous complaint i laid on hello peter. Go call the manager at Wonderpark Vodacom and ask him how much i called to ask where the cellphone is. with excuses left and right. You guys are terrible at doing business with. I would also like a refund on the amount we paid for the time the cellphone was not used. You give no updates regarding the repair also. I have been left in the dark by vodacom. I do not not recommend them. Shame man taking almost 2 months to find out whats wrong with a cellphone. USELESS!!</p> <p> </p> <p>job nr: ********** </p>

0
Replies (1)
Vodacom
Vodacom's reply08 Dec 2016, 09:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team