LS
Lelani S
1 reviews | Active since Aug 2020
19 Nov 2025, 16:06
NO FEEDBACK
Stil waiting for feedack from Vodacom, its been 7 worjing days nou since this query was send to the investigation department, all i get from the customer e mail is ref numbers!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Nov 2025, 09:00Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply20 Nov 2025, 09:00
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
LS
Lelani S's updateReviewer Update
22 Nov 2025, 05:58Good day, my invoice is still not corrected!!!! The consultant who called me on Thursday informed me it will be 48 hours for the correction to be done?? Is this how they treat a loyal costomer??
LS
Lelani S's update22 Nov 2025, 05:58
Reviewer Update
Good day, my invoice is still not corrected!!!! The consultant who called me on Thursday informed me it will be 48 hours for the correction to be done?? Is this how they treat a loyal costomer??