PB
Petunia B
1 reviews | Active since Aug 2016
06 Oct 2017, 22:48
No Feedback EVER !
I app**** for a contract at a Vodacom in Mall of Africa on Sunday the 24th of September & ended up telling the agent to cancel my application when I called on Monday afternoon and I was told my application is still pending . Again I tried applying for a cellphone contract online I received a confirmation email saying one of their agents will call me within 48 hours to finalise my deal , I have not received any call from them , I think its only fair they give feedback instead of lying & saying they will get back to me , I am for waiting their waiting feedback before I could try to get a contract from another service provider ,
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Vodacom's replyOfficial
08 Oct 2017, 12:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Oct 2017, 12:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,