LG
Lee-Andrie Gouws

1 reviews | Active since Aug 2018

08 Aug 2018, 14:11

NO FEEDBACK & EMPTY APOLOGIES

App**** for a new contract online. Spoken to 4 of their agents on their "chat", all of them promised to get back to me, and STILL NO answer. Sent documents through 2 and all I keep getting is empty apologies and NO action regarding my application.

0
Replies (1)
Vodacom
Vodacom's reply08 Aug 2018, 14:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,